FAQ
MOST FREQUENT QUESTIONS
Return and exchange
- What is your return policy?
- How do I return and/or exchange my order?
- How long does a refund or exchange take to process?
International Shipping
- Does Yunlux ship Internationally?
- International shipping options
- Can I return my international order?
Order Processing and Shipping
- Where does Yunlux ship from?
- Order processing and shipping
- My order says it was delivered but I didn't receive it
- Do you offer free shipping?
- How to Track Your Yunlux Order?
Others
- Cancellations
- Can I change or cancel my order after I place it?
- How to unsubscribe?
- Sharing photos/videos on my social media
Still Have A Question?
We’d love to hear from you. Reach out and we’ll assist you personally.
Contact us at service @ yunlux.com
CHAT NOW Contact us at service @ yunlux.com
