This Payment Policy explains the terms and conditions related to payment for purchases made on www.yunlux.com
(“we,” “our,” “us”). By placing an order with us, you agree to the following:

1. Accepted Payment Methods

We accept the following secure payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Stripe (for major card payments)

⚠️ We do not accept checks, money orders, or cash on delivery (COD).

2. Currency

All prices on our website are listed in U.S. Dollars (USD) by default.

If you pay with a non-USD currency, the actual charge may vary slightly due to exchange rates and your bank’s transaction fees.

3. Payment Security

We use SSL encryption and trusted third-party payment processors (PayPal, Stripe) to protect your payment information.

Yunlux does not store or have access to your complete credit/debit card details.

4. Order Confirmation

Once payment is successfully processed, you will receive an order confirmation email within a few minutes.

If you do not receive a confirmation, please check your spam folder or contact us at [email protected].

5. Payment Issues

If your payment is declined, please contact your bank or payment provider directly.

Yunlux is not responsible for delays or cancellations caused by failed or unauthorized payments.

6. Chargebacks & Disputes

If you believe you have been charged incorrectly, please contact us first at [email protected].

Filing a chargeback with your bank or PayPal without contacting us may result in delays in resolving the issue.

We reserve the right to blacklist customers who file fraudulent chargebacks.

7. Cancellations & Refunds

Orders can only be cancelled before shipment. Once an order has been shipped, it cannot be cancelled.

Refunds (if applicable) will be processed through the original payment method.

For full details, please review our Refund & Return Policy.

8. Customer Responsibility

Customers are responsible for providing accurate billing and shipping details.

If an order cannot be delivered due to incorrect information provided by the customer, Yunlux will not be responsible for any loss.

For PayPal payments: The shipping address must match the billing address on the PayPal account. If you wish to use a different shipping address, please add it to your PayPal account before placing the order. Yunlux will only ship to addresses verified by PayPal.

9. Contact Us

For payment-related questions, please reach out to:

Yunlux Customer Service
Email: [email protected]

Website: www.yunlux.com