Yunlux (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.yunlux.com
or make a purchase from us.

1. Information We Collect

When you interact with Yunlux, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, payment details.

Account Information: Login credentials if you create an account.

Order Information: Products purchased, order history, delivery details.

Device & Usage Information: IP address, browser type, operating system, pages viewed, and cookies.

Marketing Preferences: Your choices regarding promotional emails or newsletters.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.

To communicate with you about your purchase, shipping updates, and customer service inquiries.

To improve our website, products, and services.

To send you promotional offers and newsletters (only if you have opted in).

To detect, prevent, or investigate fraudulent or illegal activities.

To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party logistics companies, payment processors (e.g., Stripe, PayPal), and IT service providers.

Legal Authorities: When required by law, regulation, or legal proceedings.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

Yunlux uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, understand shopping behavior, and deliver personalized ads.

You can manage cookie preferences in your browser settings.

Some cookies are essential for website functionality (e.g., checkout).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

Access & Correction: Request access to the personal data we hold about you and correct inaccuracies.

Deletion: Request deletion of your personal information (subject to legal obligations).

Opt-Out: Unsubscribe from marketing emails at any time by clicking “Unsubscribe” in the email footer.

Data Portability & Restriction: Rights under GDPR if you are located in the EU/EEA.

Do Not Sell My Info: If you are a California resident, you may request that we do not sell or share your personal information, as defined under the CCPA.

To exercise your rights, please contact us at: [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Yunlux Customer Service
Email: [email protected]

Website: www.yunlux.com