Welcome to Yunlux.com (“we,” “our,” “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you should discontinue use immediately. We reserve the right to update these terms at any time without prior notice.

2. Website Use

All content on Yunlux.com (including text, graphics, logos, and product images) is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any material without our prior written consent.

You agree not to misuse the website, including uploading harmful software, fraudulent activity, or unlawful conduct.

3. Orders & Contract Formation

An order is considered accepted once you receive an email confirmation from us.

We reserve the right to refuse or cancel orders due to stock unavailability, pricing errors, or payment authorization failure.

Prices and availability are subject to change without notice.

4. Payments

We accept major credit cards, PayPal, and other payment methods indicated at checkout.

All transactions are processed securely. You are responsible for ensuring accurate billing information.

5. Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations (e.g., wood texture, finish color) may occur due to the handcrafted nature of our products.

Yunlux reserves the right to update or discontinue products without prior notice.

6. Shipping & Delivery

Please refer to our Shipping Policy page for details regarding processing times, shipping methods, and estimated delivery.

Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or force majeure events.

7. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information.

8. Disclaimer & Limitation of Liability

Improper Installation: Yunlux shall not be held responsible for damages caused by incorrect installation, use of incompatible electrical components, or failure to follow the installation guide.

Unauthorized Modifications: Any modification of the product (e.g., rewiring, changing voltage input, altering structure) voids all warranties and releases Yunlux from liability.

Improper Usage: Products are designed exclusively for indoor lighting use unless otherwise stated. Damage or injury caused by using products outdoors, in wet environments, or beyond their intended purpose is the customer’s responsibility.

Third-Party Accessories: We are not liable for malfunctions or damages resulting from the use of non-approved accessories or third-party parts.

Incorrect Shipping Information: Yunlux is not responsible for lost or undelivered packages due to incorrect or incomplete shipping addresses or phone numbers provided by the customer. No refunds will be issued in such cases.

Indirect Damages: To the maximum extent permitted by law, Yunlux shall not be liable for any indirect, incidental, or consequential damages, including but not limited to property damage, personal injury, loss of profits, or data loss.

Force Majeure: We are not liable for non-performance due to events beyond our reasonable control, including natural disasters, strikes, or supply chain disruptions.

9. Intellectual Property

All trademarks, logos, product designs, and website content are the property of Yunlux or its licensors. Unauthorized use is strictly prohibited.

10. Promotions & Discounts

Promotional codes must be applied at checkout and cannot be redeemed after the order is placed.

Promotions are subject to change or cancellation without notice.

11. Third-Party Links

This website may contain links to third-party websites. Yunlux is not responsible for the content, products, or services offered on such external sites.

12. Severability

If any provision of these Terms & Conditions is found unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

For any questions about these Terms & Conditions, please contact us at:
Email: [email protected]